Reducing Turnover & Boosting Engagement in Hospitality

  • The Hidden Costs of High Employee Turnover

    The hospitality industry faces one of the highest employee turnover rates globally, leading to significant operational and financial challenges.

    United Kingdom: Annual turnover rates range between 30% and 45%. Restaurants and hotels often exceed 50% annual turnover.
    Source: UK Hospitality Workforce Commission, Office for National Statistic.

    Global Average: Turnover rates average around 50% to 60%.
    Source: Deloitte Hospitality Reports.

  • The Financial Impact

    High turnover isn't just a staffing issue, it's a substantial financial burden.

    Direct Costs:
    Customer Satisfaction: Advertising vacancies, agency fees, and HR time.
    Training Costs: Onboarding new employees and the time it takes them to reach full productivity.

    Indirect Costs:
    Lost Productivity: Gaps in staffing and the learning curve for new hires.
    Decreased Morale: Remaining staff may feel overworked or undervalued, leading to further turnover.
    Customer Satisfaction: Inconsistent service quality due to inexperienced staff can harm your reputation.

  • Understanding the Root Causes

    Why Do Employees Leave?

    Lack of Communication: Employees feel unheard and disconnected from management.
    Workplace Stress: High-pressure environments without adequate support lead to burnout.
    Limited Growth Opportunities: Without clear career progression, employees seek opportunities elsewhere.
    Insufficient Recognition: A lack of appreciation can decrease job satisfaction.

Our Solution:

Transforming Employee Engagement

Your Own Circle is specifically designed to tackle the challenges of high turnover and low engagement in the hospitality industry.

Key Features

Anonymous Messaging:
Empower Your Staff: Employees can share honest feedback without fear, fostering transparency and trust.
Actionable Insights: Management receives unfiltered information to make informed decisions.

Mood Tracking & Wellness Check-ins:
Monitor Well-being: Regular check-ins help identify stress levels and overall morale.
Proactive Support: Address issues before they escalate, reducing burnout.

Group Chat & Collaboration Tools:
Enhance Communication: Facilitate seamless team interactions and information sharing.
Build Community: Strengthen team dynamics and a sense of belonging.

Training Modules for Managers and HODs:
Leadership Development: Provide training resources to help managers and Heads of Departments (HODs) handle workplace situations effectively.
Better Understanding: Equip leadership with skills to manage teams compassionately and efficiently.
Situational Guidance: Offer best practices and strategies for common challenges in the hospitality industry.

Direct Access to Mental Health Support:
Integrated Support Systems: Connect employees to the company's existing mental health resources directly through the app.
Personal Mental Health Assistance: Provide access to confidential mental health support services for employees who need additional help.
Encourage Openness: Facilitate a safe space for employees to seek help, promoting overall well-being.

Advanced Analytics & Reporting:
Data-Driven Decisions: Access real-time analytics on employee engagement.
Identify Trends: Spot patterns to implement effective strategies.

Why Choose Your Own Circle?

Comprehensive Support for All Staff Levels

Employee Well-being: Direct access to mental health resources promotes a healthier workforce.
Leadership Development: Training for managers and HODs enhances leadership capabilities, benefiting the entire team.

Tailored for Hospitality

Industry-Specific Solutions: Features designed to meet the unique demands of hospitality businesses.
Easy Integration: Compatible with existing systems for a smooth implementation.

User-Friendly Interface

For Employees: Intuitive design ensures quick adoption and regular use.
For Management: Accessible analytics dashboards simplify monitoring and decision-making.Training modules are easy to navigate and apply.

Secure & Compliant

Data Protection: Adheres to GDPR and industry regulations.
Anonymity Assurance: Advanced techniques ensure employee anonymity is maintained.
Confidential Support: Mental health resources are accessed securely and privately.

Invest in Your Team, Reap the Rewards

High employee turnover doesn't have to be the standard in hospitality. By investing in employee engagement, leadership development, and well-being, you not only save on costs but also create a thriving workplace that attracts and retains top talent.

Take the Next Step